How do I turn the subtitles on or off?
To turn the subtitles on or off:
- Open the master/course/pathway video.
- Click on the 'closed caption' option mentioned as CC in the lower right corner of the screen.
- Choose the language in which you wish to see the video or turn off the subtitles.
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I am getting an error while accessing my videos.
If you're having problems watching the videos, please try any of the following troubleshooting steps: Ensure you are using the updated version of your browser Turn off any VPN connections (if available) Log out of the platform, refresh, and log in ...
I cannot hear any audio in my courses. How do I fix this?
If you can't hear the audio, check if your course player volume is turned up and ensure that the video is not muted. Do not forget to check the sound setting of your device. You may also try the following troubleshooting steps to fix the error: Click ...