How do I clear cache and cookies on my browser?
To clear the cache and cookies, please try the steps given below:
- Click on the three dots in the top-right corner of the screen
- From the drop-down menu, click on 'Settings'
- Click on 'Privacy and security, then hit ‘Clear browsing data'.
- From the list, select ‘Cookies and other data sites’ and ‘Cached images and files’.
- Click on ‘Clear data’
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I am unable to download the resources. How do I fix this?
Please clear the cache and cookies from the browser and log in through incognito mode and try to download the resources again. If the issue persists, please contact the support team at assist@upgrad.com.
I am getting an error while accessing my videos.
If you're having problems watching the videos, please try any of the following troubleshooting steps: Ensure you are using the updated version of your browser Turn off any VPN connections (if available) Log out of the platform, refresh, and log in ...
How do I disable pop-up blockers on my browser?
To allow pop-ups on your browser, please try the following steps: Click on the three dotinon the top-right corner of the screen From the drop-down menu, click on 'Settings' Click on Privacy and security, then hit ‘Site Settings’. Click 'Pop-ups and ...
What are the technical requirements?
You can access your assigned courses/pathways using a desktop, laptop, or mobile browser. Please ensure you have the most updated version of the web browser you use. Our platform supports all major browsers such as Firefox, Microsoft Edge, and ...